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The general terms of sale are provided for the purpose of enabling buyers to place an order. By placing an order the buyer acknowledges his/ her complete acceptance, without exception, of the general sales conditions.

1 – PRICES

1.1- The prices that are listed by Fox in a Box Hong Kong include a 60 minutes play of our game, and are shown in HKD.

1.2- All other services that are not included in the initial reservation will be billed in addition.

1.3- Fox in a Box Hong Kong reserves the right to request an ID from customers who might be minors.

1.4- Fox in a Box Hong Kong reserves the right to modify its prices at any time. Services will be billed according to the rates in effect at the moment the order is placed. 

2 – RESERVATIONS

2.1- Availability all reservations are processed in real time and are subject to availability. The sale will not be considered final until receipt of a confirmation email from Fox in a Box Hong Kong with the order number. The credit card will immediately be debited for the amount of services booked when purchasing online, and authorised for a reservation of “On the Spot”.

2.2- Exchange / Cancellations: Cancellation policy is as follows, for each of the payment varieties.

  On the Spot:  Payment is made by credit card at Fox in a Box Hong Kong premises. Cancellations 48 hours prior to the start of the game will result in no charge, and the game can be rescheduled to another time / date. If the cancellation is requested 48-24 hours prior to scheduled start of game: you may reschedule your game to a later date, or receive a voucher for value of your game, but return of the deposit amount will occur. If the cancellation is requested 24-0 hours before the scheduled start of game: you may not reschedule or receive a voucher, as well as your deposit will be forfeit.

  Pay Now(Credit Card): No refund will be provided for cancellations when using this booking, regardless of the time previous to the start of the event and the request submitted.

2.3- Room Arrangement Since Fox in a Box Hong Kong prepares each of the game-rooms every day, depending on the amount of people booked, a room plan cannot be provided, and no complaints will be accepted regarding the assignment of a room by Fox in a Box Hong Kong.

2.4- Confidentiality By purchasing buyer certifies that Fox in a Box Hong Kong games, components, and puzzles are to be regarded as confidential. Any full or partial disclosure or publication to any third party violates Fox in a Box Hong Kong business interests.

2.5- The booking service acceptance period is up to a maximum of 30 days.

3 – METHODS OF PAYMENT- We only accept credit card or for businesses direct bank transfer.. 

4 – SECURITY OF PAYMENT AND PERSONAL DATA

4.1- Security of payment

Fox in a Box Hong Kong has entrusted its payment system to a specialist in online payment security. We do not keep any customer credit card information on our database. 

4.2- Personal data

By booking through foxinaboxhongkong.com, you consent to the use of those items of your personal data which are necessary to ensure the proper processing of orders. Fox in a Box Hong Kong undertakes to only use this data base for information purposes and commercial offers for Fox in a Box Hong Kong Games, and not to divulge these data to third parties except upon request by a judicial authority or other administrative authority empowered by law to request the communication of this information. All data is handled with the greatest degree of care and discretion.

5 – ELECTRONIC BOOKING

5.1- Each booking has a unique order number which permits the access to our game.

5.2- The buyer will receive by email a booking confirmation that includes, order number, the exact date, and time of his reservation.

6 – INTERNAL REGULATIONS FOR THE GAME AT FOX IN A BOX HONG KONG

6.1- Fox in a Box Hong Kong does its utmost to offer you a game room that lives up to your expectations. However, the order, arrangement and casting of the game remain at the discretion of Fox in a Box Hong Kong and no complaints will be accepted in the case of a modification to the game.

6.2- It is strictly prohibited to take pictures, film or to record all or part of the game, or of the hall. Any violation of this prohibition will be sanctioned by the confiscation of the device until the end of the game, or will lead to the eviction of the game room, and could be prosecuted before the courts.

6.3- In addition, it is forbidden to reproduce texts, logos, images or any other element which appears either on the web site Fox in a Box Hong Kong, or emails sent by Fox in a Box Hong Kong.

6.4- Fox in a Box Hong Kong declines all responsibility for any damages relating to objects belonging to customers which have not been deposited at the reception desk, area reserved for this purpose.

6.5- Fox in a Box Hong Kong is a non-smoking environment.

7 – APPLICABLE LAWS – JURISDICTION

The present general sales conditions are subject to Hong Kong law